Sunday, May 17, 2020
Thursday, May 14, 2020
My Name is Hamud Malik i represent General Trading Company (GTC) Kuwait, We are interested in placing a large volume of order with your company.Please Quote us FOB price based on of Port of Shuwaikh.
Below is our order details we have share with you via wetrasnfer below, access with valid credentials.
Could you please inform us delivery time and net price for the items(97,000pcs) on the third line.
Treat as Important and we await your quick reply.
Tuesday, April 21, 2020
Friday, June 14, 2019
Jinjiang Zhan Xin Umbrella Co.,Ltd
Xiamen DongFangZhanXin Trading Co., Ltd
Fax : (+86) 592 2510590
Cell(WhatsApp): (+86) 15080091922
Address: 19F Rong Xin Sheng BLDG, No.11 Nantou Rd ,Xiamen, China
Monday, June 10, 2019
To say that communication is important in the workplace is an understatement. This is true regardless of the type of business you're running or even the industry you're operating in. One study from McKinsey Global Institute found that not only does active communication bring people closer together in the workplace but in these types of situations productivity tends to improve between 20% and 25% on average.
At the same time, there is no "silver bullet" method to communication that will instantly get everyone on the same page. Only by looking to your employees as individuals, and playing to their own individual strengths and preferences, will you finally be able to see the communication gains that you so richly deserve.
Let the Employee Be Your Guide
Perhaps the most important thing for you to understand is that communication no longer means face-to-face conversations, -or at least it doesn't exclusively. This is particularly the case regarding introverted employees, a staple at any organization.
Just because Ryan from Accounting doesn't like to speak up in meetings doesn't mean that he lacks communication skills. It just means that speaking in front of a group isn't necessarily his forte. Instead of trying to force Ryan to adapt to your wishes, consider how Ryan would prefer to communicate.
Emails, memos, texting, one-on-one meetings, phone calls: these are all viable options regarding getting ideas across in the modern era. As a business leader, it's not your job to get everyone to communicate the way you want to just because you prefer looking someone in the eyes when you tell them what they need to do next. It's your job to make a note of the conditions that a person excels under and then do whatever you can to facilitate those needs whenever possible.
The Larger Implications of Communication
Consider the fact that according to one survey, an incredible 46% of employees said that they "rarely, if ever" leave a meeting knowing exactly what they're supposed to do next. This is the danger of a "one size fits all" approach to communication. You end up becoming something of a "jack of all trades, master of none."
One study revealed that 26% of employees think email is a major productivity killer. But when you reverse that, it means that 74% of employees think email is just fine. But it's important not to create an "either/or" situation where one doesn't have to exist. If you know that Robert is going to get the information he needs from an email, send away. If you know that Brenda is the type of employee who needs to sit down and talk out her next objective in person, be sure you make time for her in your schedule.
It's up to you to find the right communication method that works for the individual so that everyone can be on the same page when it comes to contributing to the whole.
It's important to remember that according to a recent Gallup poll, 70% of employees in the United States said that they just weren't engaged in work anymore. Creating an environment of open and honest communication is one of the keys to combating this issue head on. But you must also remember that no two employees are created equally. An approach that works great for getting one employee to open up and become engaged in their work may be woefully inadequate for the next.
Only by making an effort to communicate on a case-by-case basis will you be able to generate a workplace where success is no longer a question of "if" but "when."
Wednesday, January 2, 2019
A farmer had a litter of puppies for sale. As he was driving the last nail into his advertising yard sign, he felt a tug at his overalls. "Mister," said a boy at his feet, "I want to buy a puppy."
"Well," said the farmer, "These puppies come from fine parents and cost lots of money. How much do you have?"
The boy dropped his head momentarily, then drew several coins from his pocket. "I don't have much, but is this enough to take a look?"
The farmer paused reluctantly but before he could answer three puppies rolled out of the doghouse. One tiny, awkward pup hobbled behind. The boy's eyes lit up. "I want that one," he exclaimed, pointing to the runt. The man shook his head solemnly. "Son, that puppy will never be able to run and play like the others."
The boy rolled up his trousers to reveal a steel brace running down both sides of one leg. "I do want that puppy. I don't run too well myself, and he'll need someone who understands him."
That day the boy won the puppy because he moved the farmer's heart. Why? Because empathy impacts people. Researchers define empathy as the ability to sense other people's emotions and to imagine how they might be thinking or feeling. Empathy is essential to human interactions because it allows us to connect in authentic ways and to offer helpful words, comfort, or assistance. Empathy is essential in every human interaction but is especially significant for those in customer service.
Empathy Begins with Real Listening
Would you like to be more successful in minimizing difficult situations or by helping customers overcome their hesitations as you're trying to make a sale?
All empathy begins with real listening. As you listen with empathy, ask questions like:
- "How is this situation affecting you?"
- "Can you tell me more about _____?"
- "What do you think would be your ideal outcome here?"
As a person processes, take care not to interrupt. While you may not be equipped to address their concerns, asking empathetic questions can shift your focus to listen more effectively, opening new lines of communication and diffusing tension so everyone can move forward.
Empathy involves reflective listening, using phrases that demonstrate your understanding. Phrases that show customers you are taking customers seriously might include:
- "I can understand how frustrating it is when . . ."
- "I see this is very complicated/upsetting."
- "I'm sorry to hear that and I'll do my best to help."
Pair Compassion with Action
As you communicate compassion, be ready to follow your words with action.
Take ownership of a situation by following up immediately, by referring it to a superior, or by positively addressing both the person and the problem. Phrases like, "ok, we can fix this," or "let's get this sorted out right away," will reassure customers you're taking ownership of the problem.
Action-based empathy also means thinking outside the box for large-scale change. Erin Henkel, portfolio director at the IDEO global design and innovation company, says often positive innovation begins with empathy:
"Effective companies need employees who constantly imagine themselves in the customer's shoes. As they make the customer's problems their own, they are better able to meet expectations, make necessary changes, and to retain customer loyalty for another day."
Being able to put yourself in someone else's shoes is a hallmark of intelligent leadership and of excellent teamwork. Work hard to grow empathy and you will open new lines of communication, create greater understanding, and help everyone achieve common goals.
In 2011, Matt Salzberg was a restless associate at a Silicon Valley investment firm. He and his friend Ilia Papas wanted to create a business and were intrigued by food.
"We both loved food," Salzberg said. "We liked trying new ingredients, new recipes, new techniques, but we found it really inaccessible to cook at home. It was expensive, time-consuming and difficult to find recipes that we trusted."
The duo tried a few ideas before landing on the one that became Blue Apron: give people an easy way to make dinner using chef-recommended recipes and the fresh, precisely measured ingredients they'd need. With 20 friends beta-testing the product, Salzberg immediately realized they had a winner. Beyond rave reviews and contagious social media sharing, they had undeniable momentum:
"Pretty much from day one we've had steady exponential customer growth. I think the moment we did our first week of deliveries we sort of knew that we had a business that we thought would be really successful."
By August 2012 the team was shipping recipes to early testers, and three years later Blue Apron was delivering millions of meals to monthly subscribers, the company valued at a whopping $2 billion!
Find Your Competitive Advantage
Initially, some scoffed at the thought of paying restaurant prices for something you labored to cook at home.
But they overlooked Blue Apron's unique advantage: appealing to "foodies" who loved high-end meals but relished the opportunity to cook them. Blue Apron found a niche in the market that catapulted them to exponential growth and national exposure.
Competitive advantage is that "special something" that draws customers and keeps them coming back.
Why do you buy a Ford versus Chevy? Why do you spend $80 on a certain brand of jeans? The answer lies in the competitive advantage, the unique set of features a product has that makes it superior in the eyes of a target audience.
Competitive advantages include niche strategies (like Blue Apron), cost advantages, and product or service differentiation. Consider these examples:
Cost Competitive Advantage
Companies can grab an edge when they control costs and efficiency in ways that create maximum value for consumers.
Walmart uses this advantage by providing a large selection combined with low prices through its retail size and strength. Some companies draw from years of experience, overseas production, or streamlined workflows to minimize expense.
As you brainstorm cost advantages for your customers, consider how you can improve productivity from your team, if your technology or equipment is cost-efficient or needs upgrading, or where you can give customers a cost break via delivery options, locked-in service rates, or freebies that come as a bonus for specific orders.
Another way to gain a competitive advantage is through product differentiation.
As you distinguish yourself in the marketplace, focus on the value you offer through your unique products. What makes your toothbrush one of a kind? How is your technology superior to other market options? How does your farmer's market produce outclass the bounty of your competitors?
People love getting the best product for their penny, so work hard to highlight your advantage and shout it loud through print and digital pieces that spotlight your strengths.
While cost or product advantages can quickly disappear (or be duplicated), every company can offer one-of-a-kind service advantages.
Whether its bundled subscriptions, outstanding customer care, or unrivaled warranties, build a benefit that is exclusively yours. Consider bonus delivery features, apps that are user-friendly and easy to learn, terms that are simple and risk-free, or energizing ambiance (like funky décor or stellar store atmospheres). Make customers so spoiled they'd never consider your competitors!